We are looking for a VOIP Technical Support Agent. Previous experience in Netsapiens PBX necessary. 
Advanced English ONLY*

You will be responsible for supporting a ticketing helpdesk for a Telecom Company, participating and working as a team with a Level 3 and Level 2 tech; with duties and responsibilities such as: 

– Configure new clients in Netsapiens PBX front end, support basic feature requests and troubleshoot VOIP Issues.

– Knowledge in SIP is a plus

– Knowledge in Networking is a plus