Job Details
POSITION
DONOR RELATIONS COORDINATOR
Location
San Salvador
Job Type
Full Time
Experience
2 years
Salary
PREMIUM
Share This Job!
Facebook
Twitter
LinkedIn
WhatsApp
Email
Description:
We are looking for a reliable and detail-oriented Donor Relations Coordinator to join our organization, which relies heavily on monthly donations.
The successful candidate will be responsible for managing donor communications, particularly regarding payment issues, including contacting donors via phone and email to resolve declined card transactions.
Key responsibilities include:
- Communicating with donors to address payment declines and providing assistance in resolving issues.
- Processing payments and maintaining accurate financial records.
- Managing donor information and ensuring all data is up-to-date and secure.
- Handling general office tasks to support the team and improve donor experience.
- The ideal candidate will have exceptional English communication skills, as they will need to interact with donors in a professional and friendly manner.
- Trustworthiness is essential, as this role involves handling sensitive payment information. Prior experience in customer service or a related field is preferred.